If you do not find the information you are looking for on this site, please email us. 


Our offices are now closed. AFTER 7/8/2021, PLEASE CONTACT US BY EMAIL AT CASEMANAGERPADES@AOL.COM

 

WE ARE UNABLE TO ACCEPT TELEPHONE MESSAGES AT THIS TIME. IF YOU NEED TO REACH US, PLEASE SEND AN EMAIL. 

NEW MAILING ADDRESS 10/11/2021:

PO BOX 25610, YUMA AZ 85367




Email: casemanagerpades@aol.com

 

FAQ

Why do I have to do this evaluation?  There is another place that is cheaper and closer to my house.

Our evaluations are not the same as a treatment evaluation.  Treatment centers do a diagnostic assessment and your treatment plan.  We are your court monitoring agency and evaluate/assist you with treatment and Diversion requirements.  You will need both evaluations in order to comply with the Court requirements.

Do I have to come in to the office to sign up?

YES.  Your paperwork tells you to report to us.  This means you must come in, in person.  This will take approximately 30 minutes.  Diversion clients will not need to prepay fees and will fill out paperwork at that time.  All appointments will be scheduled once fees are paid.

I don't have an SID number, can I still have my appointment?

Yes, but you MUST get us an SID number.  It must be provided to the State by us and your treatment center.  We cannot complete the Diversion process without it.  (this requirement is currently suspended due to the COVID pandemic)

What happens during the evaluation?

Your evaluator will go over the Diversion or Conviction process with you; go over the Interlock with you; ask you background questions; and refer you to a treatment center that works with your transportation and financial needs. 

Will my insurance cover this evaluation?

NO.  We do not take any kind of insurance.  This evaluation will be out of pocket for you.  However, most treatment programs take insurance.  You will want to do some research prior to your evaluation and find out what DUII Certified your insurance may cover.  Please do this before your evaluation, as you will be asked to make a decision at that time.  Your evlauator will be able to assist you with the referral process.

I don't have a lot of money, can I begin my program later in the year?

Unfortunately, we are required to get you signed up and started.  Diversion is a limited time program and delays will effect your ablility to comply.  Be sure to come in directly after entering Diversion so we can help you as much as possible.

Can someone else drop off my Court paperwork?

YES.  But they will not be able to sign up for you.  You will need to come in yourself to do that.

Can someone else drop off my Victim Panel certificate?

YES.  Make a copy before you give the original certificate to us.  Certificates can be mailed (regular mail, please), emailed or put under our office door.

Can someone else come give you my payment?

YES, however, they will not be able to schedule your evaluation or Victim Panel.

Can I pay over the phone?

NO.  We do not take any type of card.  We work with cash, check or money order only.  You are welcome to mail us a check/money order.  DO NOT put cash in the mail.  We will not be held responsible should it not make it to our office. 

I'm a Conviction.  Can I just pay the day of my appointment?

NO.  You must get us your payment, DMV record, police report, SID number and Court Judgement before you get an appointment date.  Especially now, due to COVID and evaluations by telephone.

I waited until the day of my appointment to get my driving record and now it won't get faxed until tomorrow.  Can I still do my evaluation?

YES.  However, you must get us the record asap.  It is also possible that we may have to wait to send out your referral to treatment, depending on what information may be on the driving record. 

I'm in trouble with my Court/PO.  Can I get an evaluation this week?

PROBABLY NOT.  We are normally booked out several weeks.  There is a small possibility that we will have a cancellation.  We will make every effort to get you in as soon as possible.  However, we are not able to rearrange our schedule to accommodate your time limits.   

Can I bring my children to my evaluation?

NO.  Make arrangements for a babysitter before your appointment.  You may not bring them in to your appointment or leave them in the lobby.  We will not be responsible for monitoring unsupervised children.

I'm in the military and I'm being shipped out or moved to another state.  Can I do treatment on base/ overseas?

We make every effort to work with military personnel.  Please speak to your evaluator about any concerns you have. 

I already completed a treatment program.  Can I get credit for that?

Unfortunately, any treatment you do prior to your evaluation with us is considered voluntary and may not count for your DUII.  It is important for you to sign up with us in a timely manner. 

I missed my evaluation.  What do I do now?

You must pay a $50 no show/late cancel fee before we can reschedule you.  You must pay the no show fee up front before we will reschedule you. 

I missed my evaluation because of an emergency/ I was in jail.  Can you waive the No Show fee?

NO.  We make it clear on the appointment slip that missed appointments for any reason other than medical emergency are subject to a $50 fee. 

I mailed my Victim Panel slip to you.  Should I call to make sure you received it?

NO.  If you are concerned that it won't reach us, please drop it off in person or email it.  You are welcome to make a copy of it before you send it in.  We will be in touch with you if we do not receive proof of your attendance.

My friend recommended a different treatment center.  Can I switch?

YES.  However, remember that any treatment done or money paid to the original program will not transfer to the new program.  You will start all over at the second program.  You will also have to pay us a $35 re-referral fee and complete new paperwork to change programs.  Please do not change programs without completing a re-referral with us.  Please also keep in mind that your Diversion has a limited time frame.

I got a positive UA.  What do I do now?

It is always advisable to contact us if you have any violations.  We will notify the Court of any abstinence violations.  If it is your first violation, there will most likely be no action requested.  If it is not your first violation, you will be returned to Court as non-compliant.  Wait for a letter in the mail from the Court.

I got kicked out of treatment.  What do I do now?

Call us immediately. 

I'm done with treatment.  What do I do now?

You do not need to do anything but wait.  Contact us only if you have violations or change addresses.  Make sure you keep your Interlock in your car for the remainder of your Diversion period.  Do not drink alcohol or use any kind of drugs for the remainder of your Diversion period.  At the end of the month your Diversion expires, we will send a dismissal to the Court.  You will not receive any documentation from us or the Court, unless there is a problem with the dismissal.  Please contact the Court if you wish to verify the dismissal.

I failed a breath test on my Interlock or had a violation.  What do I do now?

If you it took you longer than 15 minutes to pass the breath test or you failed to re-test, go IMMEDIATELY (within 24-48 hours) and take a UA to prove you weren't drinking.  You can wait until Monday if you failed on the weekend.  If you have completed treatment and your old treatment center will not take you back, please call us and we will send you somewhere to take a UA.

I got caught driving without my license and/or my Interlock device.  What will happen to me now?

Your file will be sent back to court as non-compliant.  It will be up to the Court to either continue your Diversion or revoke it.  All of your Diversion requirements remain in effect during this process.  You will still need to follow any directions the police officer gave you to deal with the ticket.

I'm an out of state Conviction and I just finished treatment.  How do I get my DMV certificate?

Please go to the Oregon Health Authority website, under Health Systems Division there will be a list of instructions on obtaining a DMV certificate for out of state Convictions.  You will need a copy of your evaluation from us, so please hang on to the copy we provide you.  All other requirements must be done according to OHA's requirements.

My Diversion is about to expire.  What do I do now?

Assuming you have done everything correctly, you will not need to do anything when your case expires.  There is no Court date; we do not call you; we do not send a completion out to you.  If you would like a Court signed copy of your completion, wait a MINIMUM of one month and request the copy from the Court records room.  We do not send out completions from our office.  You can only get it from the Court.

I need an extension on my Diversion because I will not complete treatment in time.  How do I get one?

If you have not completed treatment and you are within 30 days of your Diversion expiration, you will need to apply for an extension with the Court prior to the expiration date.  If you wait until the Diversion expires, you will no longer be eligible for an extension and will be cnvicted.  The Court will not take any action if you do not file during the last 30 days, so do not file earlier than the last 30 days.  We will also notify the Court if your treatment is not done at least 30 prior to the expiration of Diversion.  However, if you do not file the extension paperwork you will not be eligible to receive an extension.

My extension is about to expire and I'm not done with treatment.  Can I have another one?

NO.  Oregon allows one year for your Diversion, and one 6 month extension, should you document a need for it.  The Court cannot give you any more than a year and a half.  If you do not complete within that time frame, your Diversion will be revoked and you will be convicted. 

I went through your office many years ago, and now I need a copy of my completion.  Can I get that from you?

NO.  We destroy all client files after 15 years.  Prior to 2018, files were destroyed after 7 years.  You may be able to request copies from your treatment center, but most likely they will have destroyed their files as well.  It is important to retain copies/documents at the time you receive them.  Without your file we do not have access to information on what treatment center you went to, nor do we know what Court you were working with. 

Im going on vacation or a long weekend away, do I need to notify PADES?

YES. If you are planning a vacation or long weekend away, PADES needs to know a minimum of two weeks prior so we can assist with setting you up with a UA the day before you leave and the day you get home. If you are leaving the United States you will need to notify PADES and then get permission from the courts to leave the country. Be aware that some countries will not allow you to cross the border due to your DUII.

I need my IID paperwork sent to the courts for early removal, can you send it to the courts or can I pick up my IID records?

NO. We are not involved in the early removal of IID's.  That process is strictly between you, the Court and the IID company.  You are responsible for providing any documents to the Court for this process.